10 minutes later she comes back again with one she cooked herself. Quote from manager 'don't know why, it was under a heat lamp'. 5 minutes later a cold(room temp) steak appeared. Could hear alot of horseplay and laughing from the staff, so I went and asked for the manager. No one had been by our table for refills or anything else. Sat there for another 30 min( I ordered the med well prime rib), by this time the couple had their food(steak and lobster). Had to step out to use restroom, a couple had been waiting 10 minutes with no one out front, so I flagged down a waitress to get them some help. Was seated and drinks, soup and bread brought promptly.
Arrived just before 9 pm tonight, went directly to restaurant.